Meghan McCreery
Customer service is nonexistent when it comes to your actual account. I had no issues with the actual app, but I had no use for it anymore due to my job change. So plan for an extremely inconvenient and painful process to delete/deactivate your account. It's not available from your profile, then Google might deem it a sketch site, then when you email support with your grievance, you get sent to a URL to create a new login for your "request". So red flag after all that.
138 people found this review helpful
Airtm, Inc.
January 2, 2024
Hello Meghan Your satisfaction is our priority! Our support team is available to provide you with personalized assistance. Please write to: socialmedia@airtm.io We value your patience and trust, thank you for being part of our community!
Yeet s
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Yeah I created an airtm because I can get my money from freecash with no fee. I should have done more research because this is a mess. I don't know if y'all are changing it up but the fact that I don't see any of the payment methods that y'all advertise show up is just a huge red flag and if it's because of my account then I have not received any notification saying so.
1 person found this review helpful
Hello, Thank you very much for sharing your experience. Please write to socialmedia@airtm.io and we will assist you.
Regards,
Hauwau Abdullahi
"Airtm provides a smooth and convenient platform for financial transactions. While there was a slight delay in receiving my funds, their proactive customer service and user-friendly interface outweighed this issue. Overall, I'm satisfied with Airtm's services and would recommend it to others."
4 people found this review helpful
Hello, thank you very much for your feedback, your suggestions on the platform are very important to maintain a good service.
Regards,